Carrier Services

We partner directly with the UK’s Tier One Carriers and Service Providers to route both inbound and outbound call traffic, thus ensuring excellent call quality and clarity.

Always conscious that network redundancy is vitally important to our customers, we also offer a dual carrier service so to maximise voice network availability.

Many businesses now look at internet telephony and SIP connectivity as a replacement for analogue and ISDN lines.  Using a private internet backbone to route voice calls over SIP is rapidly becoming the new standard and this method offers customers greater flexibility with their numbers as well as reducing line rental and call costs.

Our offer

• No cost, in depth audit of your entire fixed line estate
• Generous call tariffs with calls at less than 1p per minute
• WLR 3 Lines operated by Openreach Engineers
• Numbers and equipment need not change
• Seamless transfer
• Proactive customer services and account management with one number to call should there be a problem.

Inbound Intelligent Call Routing

We can assist your business in managing the flow of calls into their business, to aid so that it may aid decision making around location/ relocation of premises and staff. As well as catering for an office relocation scenario.

MY INBOUND can assist with call centre strategy, mobile employee deployment and time management. The unique thing about this product is that no equipment is needed. All of the inbound call routing capability is based on our network and administrators or managers of this service can build their own inbound call plan via the web, giving them increased control and flexibility.
 

Non-Geographic and Memorable

It is well known that 0800 numbers can boost your call numbers by up to 30% and delivers a significant statement when it comes to customer service. You can attract even more customers by having a memorable local number starting 01, 02, 03.

If being geographically anonymous is important to your business then go for an 0845 or 0870 number and if you need to earn revenue from your number then an 0844 could be right for you.

Talk to us about what you’re trying to achieve and we will help you select the right tariff for your business