Non geo
Freephone 0800/0808
0800 numbers – Enhance your business image and accessibility immediately with a Freephone number. An 0800 number gives your business a professional image and allows customers to call you without cost to them, increasing the chances that they will call you
Research suggests advertising responses increase by between 50% and 300% when a Freephone number is used.
Benefits of 0800 Numbers
A Crystaline 0800 freephone number can give your company a national identity
- Research suggests that 0800 free phone numbers can generate up to 3 times as many calls as a business with a standard regional number.
- People will call companies with 0800 free phone numbers first, when browsing directories.
- People believe firms with 0800 free phone numbers are more reliable and efficient.
- Customers will call you more frequently, creating greater loyalty.
- An estimated 50% of advertisers now use an 0800 free phone number in their adverts.
- Your Crystaline 0800 number is portable and will never change
- A Crystaline 0800 number has no ongoing charges (other than call charges) or rental – with a one off set-up cost of £25 per number, we can have you setup in 72hrs of order acceptance..
Local rate 0845
0845 numbers – Show you mean business by allowing your customers and colleagues to contact you for the cost of a local call.
This product features a fixed monthly line rental of £12.95 with no call costs payable.
National rate 0870
Currently under review by Ofcom the following will shortly be introduced:
- Call charges to 0870 will be reduced to that of a standard national rate call
- Charges will be introduced to receive calls on 0870 (as for 0800)
- All revenue sharing, or rebates, to cease
0844 numbers
0844 numbers were introduced by Ofcom relatively recently. 0844 offers you a flexible service, allowing you to set a call charge of 5p per minute.
A generous revenue sharing option is available from Crystaline. The level of rebate is dependent on the call volumes. 0844 numbers are an extremely cost effective option - encouraging your customers to call you, whilst providing a revenue stream. Many organisations, particularly those with high call volumes, have chosen to move from 0870, 0871 or 0845 to 0844 following Ofcoms strategic review.
Benefits of 0844 Numbers
- Can create a revenue stream
- Low call charges provide an incentive for customers to call
- Increase your advertising response
- Conveys a professional image
- A caring company image when used for customer service.
- Your 0844 number is portable and will never change
Features
Crystaline offers a wide range of network based features for 0844 services, including:
- Network based call recording
- Online call statistics - A wide range of statistics packages tailored to your requirements
- Disaster recovery
- IVR menus ("Press 1 for Sales, 2 for Customer Service" etc)
- Voice to email messaging
- Divert on busy or unanswered
- time of day or day of week routing plans,
- area routing
Connecting 0844 Numbers from Crystaline
- Crystaline 0844 numbers available free of charge.
- No subscription, rental or other monthly charges if minimum call volumes are achieved.
- Getting a number is fast, easy with a one off connection fee of just £25.00 your chosen number will be fully connected and working within 72 hours of order acceptance.
Premium rate
Callers are charged a premium rate ranging from 10p to £1.50 per minute. Premium numbers are normally used for value-added content services or support hotlines.
